Dictionnaire des termes de l'entreprise

Comprendre les concepts ERP, CRM et normes professionnelles

Dictionnaire des termes de l'entreprise

ERP

ERP stands for "Enterprise Resource Planning".

It is business management software that integrates all services of your organization, such as finance, supply chain, operations, reporting, manufacturing, and human resources management, among others.

An ERP system consolidates all data from different departments of your company into a single software solution. Furthermore, it facilitates collaboration within your organization to improve team performance and efficiency.

Why choose an ERP system?

Implementing ERP software simplifies data flow within your company. It also makes it easier to monitor activity, track productivity, and manage profitability.

In an ERP solution, data centralization enables the consolidation of all your information on a centralized server. This is an optimal approach to managing and organizing your company's files. An ERP system offers enhanced IT security, simplified management, and improved communication between employees and applications.

Thanks to the centralization and automation of data, this information system helps you track all interactions and remain competitive in your field. ERP software tailored to your industry allows you to obtain a ready-to-use solution more quickly and benefits from in-depth expertise. For example, an ERP like Administralis offers a scalable and flexible solution specifically designed for your business.


Pipelines

CRM (Customer Relationship Management) software plays a central role in managing customer relationships for businesses. They offer in-depth tracking of prospects and customers by centralizing key data. Companies can use these tools to manage sales opportunities and boost revenue. Administralis integrates essential CRM features to enable teams to work efficiently every day.

Administralis allows you to easily import your contacts and add others in just a few clicks. Sales representatives need access to the contact information of all prospects and customers to reach out to them effortlessly. You can utilize, sort, and filter all this data, especially for email or SMS campaigns.


CRM

CRM stands for Customer Relationship Management. It is a business approach aimed at improving customer relationships and increasing their loyalty by using technological tools to organize, automate, and synchronize sales, marketing, customer service, and support processes. In summary, a CRM centralizes customer information, tracks interactions with them, and optimizes strategies to retain them and maximize their value to the company.


Standards

NF525: The NF525 standard is a French regulation concerning the certification of cash register software. It aims to combat VAT fraud by requiring merchants to use certified cash register software that complies with specific technical requirements. This standard mandates functionalities such as data security, retention of sales data, management of user identifiers, and other measures to ensure transaction integrity. Its objective is to guarantee the reliability and traceability of cash register operations, particularly in the retail sector.

Factur-X: The Factur-X standard is an electronic invoicing standard adopted in France and Germany, and also recognized in other European countries. It allows the creation of structured electronic invoices in PDF format while embedding structured data in XML format. The primary goal of Factur-X is to facilitate the exchange of electronic invoices between businesses and administrations, enabling more efficient automation of invoice processing.

Specifically, an electronic invoice compliant with the Factur-X standard contains both a visual representation of the invoice in PDF format for human readability and structured data in XML format that can be automatically processed by computer systems. This ensures better integration of electronic invoices into business management processes and promotes the digitization of commercial exchanges.

GDPR: The GDPR (General Data Protection Regulation) is a European regulation that came into effect in May 2018, aiming to strengthen and unify the protection of personal data of European Union (EU) citizens. The GDPR establishes a legal framework for the processing of personal data and imposes obligations on companies and organizations that collect, process, or store this data.


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Factur-X

Prêt pour la dématérialisation ?
norme européenne EN16931, mise en place avec Chorus Pro,

Activation en 2025

Comptabilité

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